About Us, Our People & Our Story | Jinx Consulting

About Us

Where it all began

Built from the work, not from theory

Jinx Consulting was shaped by years of hands-on work in community health, communications, engagement and place-based change.

Before Jinx, our founders worked within the Latrobe Health Assembly, supporting community health initiatives designed to test new ideas, learn from local experience and respond to real needs across the Latrobe Valley. That work gave us a deep appreciation for the complexity of community-led change.

We saw what happens when local knowledge, clear communication and practical delivery come together. We also saw how often good ideas need the right structure, story and support to become something lasting.

That experience continues to guide how we work today.

Rolling green hills and rural farmhouse at sunset
Good ideas need the right structure, story and support to become something that lasts.
Good ideas need the right structure, story and support to become something that lasts.
What we learned along the way

Lessons that continue to guide us

Clarity before content

The strongest digital marketing starts with a clear understanding of your audience, message and goals.

Strategy that turns into action

Good ideas need more than a plan. They need practical steps, useful systems and communications that move people forward.

Measuring what matters

Websites, campaigns and content work best when performance is tracked, understood and used to make better decisions.

Small-town street with clock tower and cars
From insight to action.

We help organisations and businesses move forward with clarity and purpose.

What we do

Our commitment to regional business and community

Jinx Consulting is proudly based in Gippsland, and our work is deeply shaped by the communities, businesses and organisations that make local places strong.

We care about helping businesses and organisations grow because strong local economies support strong communities. They create jobs, support families, invest in towns, back local clubs, strengthen main streets and help places build confidence in their own future.

While Gippsland will always be central to who we are, our work extends to communities across regional Victoria and Australia. We bring clear strategy, digital presence and communications support to businesses and organisations that want to grow sustainably and contribute meaningfully to the places they serve.

When local businesses and organisations do well, communities benefit.

Our name

Why we're called Jinx

The name Jinx comes from that small, familiar moment when two people say the same thing at the same time.

It is a sign of shared thinking. A moment of being on the same page without needing to over-explain it.

That idea sits at the heart of how we work. We take the time to understand our clients, their challenges and their goals, so the work feels aligned from the beginning.

Because being on the same page changes everything.
Our Mission

What drives us now

The name Jinx comes from that small, familiar moment when two people say the same thing at the same time.

It is a sign of shared thinking. A moment of being on the same page without needing to over-explain it.

That idea sits at the heart of how we work. We take the time to understand our clients, their challenges and their goals, so the work feels aligned from the beginning.

Clarity

Helping clients understand what matters and where to focus.

Confidence

Creating communications, systems and strategies that support better decisions.

Community

Backing work that contributes to stronger places and better outcomes.

The faces behind Jinx Consulting

Meet the team

Strategic thinking, digital capability and practical support for businesses and organisations ready to move forward with confidence.

Smiling woman in grey dress at park

Principal Consultant

Kate Mallia

Kate Mallia is a Principal Consultant at Jinx Consulting, bringing strong strategic, analytical and SEO-focused thinking to help businesses and organisations strengthen their digital presence and make clearer, evidence-informed decisions.

SEO Strategy
Data Trends
Content Planning
Strategy
Man smiling in park wearing sweater vest

Principal Consultant

Richard Massey

Richard Massey is a Principal Consultant at Jinx Consulting, bringing strong digital, strategic and implementation-focused thinking to help businesses and organisations strengthen their online presence and turn ideas into practical, measurable outcomes.

Digital Strategy
Website Design
Campaigns
Design